Data protection

Table of Contents

Introduction and overview

We have written this data protection declaration (version 10/14/2022-112228317) in order to explain to you in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 and applicable national laws, which personal data (data for short) we as the person responsible – and that of processors commissioned by us (e.g. providers) – process, will process in the future and what legal options you have. The terms used are to be understood as gender-neutral.
In short: We inform you comprehensively about data that we process about you.

Privacy statements usually sound very technical and use legal jargon. This data protection declaration, on the other hand, is intended to describe the most important things as simply and transparently as possible. As far as transparency is conducive, technical terms are explained in a reader-friendly way , links to further information and graphics are providedput to use. We are thus informing you in clear and simple language that we only process personal data in the course of our business activities if there is a corresponding legal basis. This is certainly not possible if you make the most concise, unclear and legal-technical statements possible, as they are often standard on the Internet when it comes to data protection. I hope that you find the following explanations interesting and informative and that you may find some information that you did not already know.
If you still have questions, we would like to ask you to contact the responsible person named below or in the imprint, to follow the links provided and to look at further information on third-party websites. Our contact details can of course also be found in the imprint.

scope of application

This data protection declaration applies to all personal data processed by us in the company and to all personal data that companies commissioned by us (processors) process. By personal data we mean information within the meaning of Art. 4 No. 1 GDPR such as a person’s name, e-mail address and postal address. The processing of personal data ensures that we can offer and bill our services and products, whether online or offline. The scope of this privacy policy includes:

  • all online presences (websites, online shops) that we operate
  • Social media appearances and email communication
  • mobile apps for smartphones and other devices

In short: The data protection declaration applies to all areas in which personal data is processed in a structured manner in the company via the channels mentioned. If we enter into legal relationships with you outside of these channels, we will inform you separately if necessary.

legal bases

In the following data protection declaration, we provide you with transparent information on the legal principles and regulations, i.e. the legal basis of the General Data Protection Regulation, which enable us to process personal data.
As far as EU law is concerned, we refer to REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016. You can of course read this EU General Data Protection Regulation online on EUR-Lex, the gateway to the EU -Legal, see .

We only process your data if at least one of the following conditions applies:

  1. Consent (Article 6 Paragraph 1 lit. a GDPR): You have given us your consent to process data for a specific purpose. An example would be storing the data you entered on a contact form.
  2. Contract (Article 6 Paragraph 1 lit. b GDPR): In order to fulfill a contract or pre-contractual obligations with you, we process your data. For example, if we conclude a sales contract with you, we need personal information in advance.
  3. Legal obligation (Article 6 paragraph 1 lit. c GDPR): If we are subject to a legal obligation, we process your data. For example, we are required by law to keep invoices for accounting purposes. These usually contain personal data.
  4. Legitimate interests (Article 6 Paragraph 1 lit. f GDPR): In the case of legitimate interests that do not restrict your fundamental rights, we reserve the right to process personal data. For example, we need to process certain data in order to be able to operate our website securely and economically. This processing is therefore a legitimate interest.

Other conditions such as the perception of recordings in the public interest and the exercise of public authority as well as the protection of vital interests do not usually apply to us. If such a legal basis should be relevant, it will be shown in the appropriate place.

In addition to the EU regulation, national laws also apply:

  • In Austria , this is the federal law for the protection of natural persons with regard to the processing of personal data ( Data Protection Act ), DSG for short .
  • In Germany , the Federal Data Protection Act , BDSG for short, applies .

If other regional or national laws apply, we will inform you about them in the following sections.

Contact details of the person responsible

If you have any questions about data protection or the processing of personal data, you will find the contact details of the person or body responsible below:
Mag. Astrid Becks Papapietro, MSc
Münchenstraße 16/11
1120 Vienna Authorized

representative: Mag. Astrid Becks Papapietro, MSc
Phone: +43 660 935 6699

storage duration

The fact that we only store personal data for as long as is absolutely necessary for the provision of our services and products is a general criterion for us. This means that we delete personal data as soon as the reason for the data processing no longer exists. In some cases, we are legally obliged to store certain data even after the original purpose has ceased to exist, for example for accounting purposes.

If you wish your data to be deleted or revoke your consent to data processing, the data will be deleted as quickly as possible and provided there is no obligation to store it.

We will inform you below about the specific duration of the respective data processing, provided that we have further information on this.

Rights under the General Data Protection Regulation

In accordance with Articles 13 and 14 GDPR, we inform you about the following rights to which you are entitled so that data is processed fairly and transparently:

  • According to Article 15 GDPR, you have a right to information as to whether we are processing your data. If this is the case, you have the right to receive a copy of the data and to be informed of the following information:
    • for what purpose we carry out the processing;
    • the categories, i.e. the types of data that are processed;
    • who receives this data and if the data is transferred to third countries, how security can be guaranteed;
    • how long the data is stored;
    • the existence of the right to rectification, erasure or restriction of processing and the right to object to processing;
    • that you can complain to a supervisory authority (links to these authorities can be found below);
    • the origin of the data if we did not collect it from you;
    • whether profiling is carried out, i.e. whether data is automatically evaluated in order to create a personal profile for you.
  • According to Article 16 GDPR, you have the right to have the data corrected, which means that we have to correct data if you find any errors.
  • According to Article 17 GDPR, you have the right to erasure (“right to be forgotten”), which specifically means that you can request the erasure of your data.
  • According to Article 18 GDPR, you have the right to restriction of processing, which means that we may only store the data but not use it further.
  • According to Article 20 GDPR, you have the right to data portability, which means that we can provide you with your data in a common format upon request.
  • According to Article 21 GDPR, you have a right of objection, which, after enforcement, will result in a change in processing.
    • If the processing of your data is based on Article 6 Paragraph 1 Letter e (public interest, exercise of official authority) or Article 6 Paragraph 1 Letter f (legitimate interest), you can object to the processing. We will then check as quickly as possible whether we can legally comply with this objection.
    • If data is used to operate direct advertising, you can object to this type of data processing at any time. We may no longer use your data for direct marketing after this.
    • If data is used to operate profiling, you can object to this type of data processing at any time. We may no longer use your data for profiling after this.
  • According to Article 22 GDPR, you may have the right not to be subject to a decision based solely on automated processing (e.g. profiling).
  • According to Article 77 GDPR, you have the right to lodge a complaint. This means that you can complain to the data protection authority at any time if you believe that the processing of personal data violates the GDPR.

In short: you have rights – do not hesitate to contact the responsible person listed above!

If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can complain to the supervisory authority. This is the data protection authority for Austria, whose website can be found at . In Germany there is a data protection officer for each federal state. For more information, you can contact the Federal Commissioner for Data Protection and Freedom of Information (BfDI) . The following local data protection authority is responsible for our company:

Austria Data Protection Authority

Director: Mag. Andrea Jelinek
 Barichgasse 40-42, 1030 Vienna
Telephone number:
 +43 1 52 152-0
Email address:

security of data processing

In order to protect personal data, we have implemented both technical and organizational measures. Where possible, we encrypt or pseudonymise personal data. In this way, we make it as difficult as possible for third parties to infer personal information from our data.

Art. 25 GDPR speaks here of “data protection through technology design and through data protection-friendly default settings” and means that one always thinks of security and corresponding security both with software (e.g. forms) and hardware (e.g. access to the server room). measures. If necessary, we will go into specific measures below.

TLS encryption with https

TLS, encryption and https all sound very technical and they are. We use HTTPS (the Hypertext Transfer Protocol Secure stands for “secure hypertext transfer protocol”) to transmit data securely on the Internet.
This means that the complete transmission of all data from your browser to our web server is secured – nobody can “eavesdrop”.

We have thus introduced an additional security layer and comply with data protection through technology design ( Article 25 Paragraph 1 GDPR ). By using TLS (Transport Layer Security), an encryption protocol for secure data transmission on the Internet, we can ensure the protection of confidential data.
You can recognize the use of this protection for data transmission by the small lock symbol in the top left of the browser, to the left of the Internet address (e.g. and the use of the https scheme (instead of http) as part of our Internet address.
If you want to know more about encryption, we recommend a Google search for “Hypertext Transfer Protocol Secure wiki” to get good links to further information.


Communication Summary
👥 Affected: Anyone who communicates with us by phone, email or online form
📓 Processed data: e.g. B. Telephone number, name, e-mail address, entered form data. You can find more details on this under the type of contact used in each case
🤝 Purpose: Processing of communication with customers, business partners, etc.
📅 Duration of storage: Duration of the business case and the statutory provisions
⚖️ Legal basis: Art. 6 (1) lit. a GDPR (consent), Art Article 6 (1) (b) GDPR (contract), Article 6 (1) (f) GDPR (legitimate interests)

If you contact us and communicate by telephone, e-mail or online form, personal data may be processed.

The data will be processed for the handling and processing of your question and the related business transaction. The data is stored for as long as the law requires.

Affected people

All those who seek contact with us via the communication channels provided by us are affected by the processes mentioned.


If you call us, the call data will be stored pseudonymously on the respective end device and with the telecommunications provider used. In addition, data such as name and telephone number can then be sent by e-mail and saved to answer enquiries. The data will be deleted as soon as the business case has ended and legal requirements permit.


If you communicate with us by e-mail, data may be stored on the respective end device (computer, laptop, smartphone,…) and data is stored on the e-mail server. The data will be deleted as soon as the business case has ended and legal requirements permit.

online forms

If you communicate with us using an online form, data will be stored on our web server and, if necessary, forwarded to an e-mail address from us. The data will be deleted as soon as the business case has ended and legal requirements permit.

legal bases

The processing of the data is based on the following legal bases:

  • Article 6 paragraph 1 lit.
  • Article 6(1)(b) GDPR (contract): There is a need to fulfill a contract with you or a processor, e.g. B. the telephone provider or we need the data for pre-contractual activities, such. B. the preparation of an offer, process;
  • Article 6 paragraph 1 lit. f GDPR (legitimate interests): We want to conduct customer inquiries and business communication in a professional framework. These are certain technical facilities such. E-mail programs, exchange servers and mobile phone operators are necessary in order to be able to communicate efficiently.

Order processing contract (AVV)

In this section we would like to explain what a data processing agreement is and why it is needed. Because the word “order processing contract” is quite a tongue twister, we will often only use the acronym AVV here in the text. Like most companies, we do not work alone, but also use the services of other companies or individuals ourselves. By involving various companies or service providers, it may be that we pass on personal data for processing. These partners then act as processors with whom we conclude a contract, the so-called data processing contract (AVV). The most important thing for you to know is

Who are processors?

As a company and website owner, we are responsible for all data that we process from you. In addition to those responsible, there may also be so-called processors. This includes any company or person who processes personal data on our behalf. More precisely and according to the GDPR definition: any natural or legal person, authority, institution or other body that processes personal data on our behalf is considered a processor. Processors can therefore be service providers such as hosting or cloud providers, payment or newsletter providers or large companies such as Google or Microsoft.

To make the terminology easier to understand, here is an overview of the three roles in the GDPR:

Affected party  (you as a customer or interested party) → person responsible (we as a company and client) → processor (service providers such as web hosts or cloud providers)

Content of an order processing contract

As already mentioned above, we have concluded an AVV with our partners who act as processors. First and foremost, it states that the processor processes the data to be processed exclusively in accordance with the GDPR. The contract must be concluded in writing, although in this context the electronic conclusion of the contract is also considered “in writing”. The processing of personal data only takes place on the basis of the contract. The contract must contain the following:

  • Binding to us as responsible
  • Obligations and rights of the controller
  • Categories of data subjects
  • Type of personal data
  • Type and purpose of data processing
  • Subject and duration of data processing
  • Place of execution of the data processing

Furthermore, the contract contains all the obligations of the processor. The most important obligations are:

  • Measures to ensure data security
  • take possible technical and organizational measures to protect the rights of the data subject
  • to keep a data processing register
  • to cooperate with the data protection supervisory authority upon request
  • carry out a risk analysis in relation to the personal data received
  • Sub-processors may only be commissioned with the written consent of the person responsible

You can see what such an AVV looks like at . A sample contract is presented here.


Cookies Summary
👥 Affected: Website visitors
🤝 Purpose: depends on the specific cookie. More details can be found below or from the manufacturer of the software that sets the cookie.
📓 Processed data: Depending on the cookie used. More details can be found below or from the manufacturer of the software that sets the cookie.
📅 Duration of storage: depending on the respective cookie, can vary from hours to years
⚖️ Legal basis: Article 6 (1) (a) GDPR (consent), Article 6 (1) (f) GDPR (legitimate interests)

What are cookies?

Our website uses HTTP cookies to store user-specific data.
In the following we explain what cookies are and why they are used so that you can better understand the following data protection declaration.

Whenever you surf the Internet, you use a browser. Well-known browsers include Chrome, Safari, Firefox, Internet Explorer and Microsoft Edge. Most websites store small text files in your browser. These files are called cookies.

One thing cannot be denied: Cookies are really useful little helpers. Almost all websites use cookies. More precisely, they are HTTP cookies, as there are other cookies for other areas of application. HTTP cookies are small files that are stored on your computer by our website. These cookie files are automatically stored in the cookie folder, which is basically the “brain” of your browser. A cookie consists of a name and a value. When defining a cookie, one or more attributes must also be specified.

Cookies store certain user data from you, such as language or personal page settings. When you visit our site again, your browser transmits the “user-related” information back to our site. Thanks to cookies, our website knows who you are and offers you the settings you are used to. In some browsers each cookie has its own file, in others such as Firefox all cookies are stored in a single file.

The graphic below shows a possible interaction between a web browser such as B. Chrome and the web server. The web browser requests a website and receives a cookie from the server, which the browser uses again as soon as another page is requested.

HTTP cookie Interaction between browser and web server

There are both first-party cookies and third-party cookies. First-party cookies are created directly by our site, third-party cookies are created by partner websites (e.g. Google Analytics). Each cookie must be evaluated individually, since each cookie stores different data. The expiry time of a cookie also varies from a few minutes to a few years. Cookies are not software programs and do not contain viruses, Trojans or other “pests”. Cookies also cannot access information on your PC.

For example, cookie data can look like this:

Name: _ga
Value:  GA1.2.1326744211.152112228317-9 Purpose
: Differentiation of website visitors Expiry
date:  after 2 years

A browser should be able to support these minimum sizes:

  • At least 4096 bytes per cookie
  • At least 50 cookies per domain
  • At least 3000 cookies in total

What types of cookies are there?

The question of which cookies we use in particular depends on the services used and is clarified in the following sections of the data protection declaration. At this point we would like to briefly discuss the different types of HTTP cookies.

There are 4 types of cookies:

Essential cookies
These cookies are necessary to ensure basic functions of the website. For example, these cookies are needed if a user puts a product in the shopping cart, then continues surfing on other pages and only goes to the checkout later. These cookies do not delete the shopping cart, even if the user closes their browser window.

Functional cookies
These cookies collect information about user behavior and whether the user receives any error messages. In addition, these cookies are also used to measure the loading time and behavior of the website in different browsers.

Targeting cookies
These cookies ensure a better user experience. For example, entered locations, font sizes or form data are saved.

Advertising cookies
These cookies are also called targeting cookies. They are used to provide the user with individually tailored advertising. This can be very useful, but also very annoying.

Usually, when you visit a website for the first time, you will be asked which of these types of cookies you would like to allow. And of course this decision is also stored in a cookie.

If you want to know more about cookies and are not afraid of technical documentation, we recommend , the Internet Engineering Task Force (IETF) Request for Comments called “HTTP State Management Mechanism” .

Purpose of processing via cookies

The purpose ultimately depends on the respective cookie. More details can be found below or from the manufacturer of the software that sets the cookie.

Which data are processed?

Cookies are little helpers for many different tasks. Unfortunately, it is not possible to generalize which data is stored in cookies, but we will inform you about the processed or stored data in the following data protection declaration.

Storage duration of cookies

The storage period depends on the respective cookie and is specified below. Some cookies are deleted after less than an hour, others can remain stored on a computer for several years.

You can also influence the storage period yourself. You can manually delete all cookies at any time via your browser (see also “Right of objection” below). Furthermore, cookies that are based on consent will be deleted at the latest after you withdraw your consent, whereby the legality of storage remains unaffected until then.

Right to object – how can I delete cookies?

You decide for yourself how and whether you want to use cookies. Regardless of which service or website the cookies come from, you always have the option of deleting or deactivating cookies or only partially allowing them. For example, you can block third-party cookies but allow all other cookies.

If you want to find out which cookies have been stored in your browser, if you want to change or delete cookie settings, you can find this in your browser settings:

Chrome: Delete, enable and manage cookies in Chrome

Safari: Managing Cookies and Website Data with Safari

Firefox: Clear cookies to remove data websites have placed on your computer

Internet Explorer: Delete and manage cookies

Microsoft Edge: Deleting and managing cookies

If you generally do not want any cookies, you can set up your browser so that it always informs you when a cookie is to be set. You can decide for each individual cookie whether you allow the cookie or not. The procedure differs depending on the browser. It is best to look for the instructions in Google with the search term “Delete cookies Chrome” or “Deactivate cookies Chrome” in the case of a Chrome browser.

legal basis

The so-called “Cookie Guidelines” have been in place since 2009. It states that the storage of cookies requires your consent (Article 6 (1) (a) GDPR). Within the EU countries, however, there are still very different reactions to these directives. In Austria, however, this directive was implemented in Section 96 (3) of the Telecommunications Act (TKG). In Germany, the cookie guidelines have not been implemented as national law. Instead, this guideline was largely implemented in Section 15 (3) of the Telemedia Act (TMG).

For cookies that are absolutely necessary, even if no consent has been given, there are legitimate interests (Article 6 Para. 1 lit. f GDPR), which in most cases are of an economic nature. We want to provide visitors to our website with a pleasant user experience and certain cookies are often strictly necessary for this.

If cookies that are not absolutely necessary are used, this will only happen with your consent. In this respect, the legal basis is Article 6 (1) (a) GDPR.

In the following sections you will be informed in more detail about the use of cookies if the software used uses cookies.

Web Hosting Introduction

Web hosting summary
👥 Affected: Website visitors
🤝 Purpose: professional hosting of the website and securing operations
📓 Processed data: IP address, time of website visit, browser used and other data. More details can be found below or from the web hosting provider used.
📅 Duration of storage: depends on the respective provider, but usually 2 weeks
⚖️ Legal basis: Art. 6 Para. 1 lit.f GDPR (legitimate interests)

What is web hosting?

When you visit websites today, certain information – including personal data – is automatically created and stored, including on this website. This data should be processed as sparingly as possible and only with justification. By the way, by website we mean the entirety of all web pages on a domain, ie everything from the start page (home page) to the very last sub-page (like this one). By domain we mean, for example, or

When you want to view a website on a computer, tablet, or smartphone, you use a program called a web browser to do so. You probably know a few web browsers by name: Google Chrome, Microsoft Edge, Mozilla Firefox, and Apple Safari. We call it browser or web browser for short.

To view the website, the browser needs to connect to another computer where the website’s code is stored: the web server. The operation of a web server is a complicated and time-consuming task, which is why this is usually taken on by professional providers, the providers. These offer web hosting and thus ensure reliable and error-free storage of website data. A whole lot of jargon, but please stay tuned, it gets even better!

Personal data may be processed when the browser on your computer (desktop, laptop, tablet or smartphone) connects and during data transfer to and from the web server. On the one hand, your computer stores data, on the other hand, the web server also has to store data for a period of time in order to ensure proper operation.

A picture says more than a thousand words, so the following graphic shows the interaction between the browser, the Internet and the hosting provider.

browser and web server

Why do we process personal data?

The purposes of data processing are:

  1. Professional website hosting and operation security
  2. to maintain operational and IT security
  3. Anonymous evaluation of access behavior to improve our offer and, if necessary, for criminal prosecution or the pursuit of claims

Which data are processed?

Even while you are visiting our website, our web server, which is the computer on which this website is stored, usually automatically saves data such as

  • the complete internet address (URL) of the accessed website
  • Browser and browser version (e.g. Chrome 87)
  • the operating system used (e.g. Windows 10)
  • the address (URL) of the previously visited page (referrer URL) (e.g. )
  • the hostname and IP address of the device being accessed from (e.g. COMPUTERNAME and
  • Date and Time
  • in files, the so-called web server log files

How long is data stored?

As a rule, the above data is stored for two weeks and then automatically deleted. We do not pass on this data, but we cannot rule out that this data will be viewed by authorities in the event of illegal behavior.

In short: your visit is logged by our provider (company that runs our website on special computers (servers)), but we do not pass on your data without your consent!

legal basis

The legality of the processing of personal data in the context of web hosting results from Art. 6 Para. 1 lit. f GDPR (protection of legitimate interests), because the use of professional hosting with a provider is necessary to make the company safe and user-friendly on the Internet present and to be able to pursue attacks and claims from this if necessary.

There is usually a contract between us and the hosting provider for order processing in accordance with Art. 28 f. GDPR, which ensures compliance with data protection and guarantees data security.

World4You Privacy Policy

We use World4You for our website , including a web hosting provider. Service provider is the Austrian company World4You Internet Services GmbH, Hafenstrasse 35, 4020 Linz, Austria. You can find out more about the data processed by using World4You in the data protection declaration at .

Cookie Consent Management Platform Summary
👥 Affected: Website visitor
🤝 Purpose: Obtaining and managing consent to certain cookies and thus the use of certain tools
📓 Processed data: Data for managing the cookie settings such as IP address, time of consent, type of consent, individual consents. You can find more details on this for the tool used in each case.
📅 Duration of storage: Depends on the tool used, you have to be prepared for periods of several years
⚖️ Legal basis: Art. 6 (1) lit. a GDPR (consent), Art. 6 (1) lit.f GDPR (legitimate interests)

What is a Cookie Consent Management Platform?

We use Consent Management Platform (CMP) software on our website, which makes it easier for us and you to handle the scripts and cookies used correctly and securely. The software automatically creates a cookie pop-up, scans and controls all scripts and cookies, offers you cookie consent required by data protection law and helps us and you to keep track of all cookies. Most cookie consent management tools identify and categorize all existing cookies. As a website visitor, you then decide for yourself whether and which scripts and cookies you want to allow or not. The following graphic shows the relationship between browser, web server and CMP.

Consent Management Platform overview

Why do we use a cookie management tool?

Our goal is to offer you the best possible transparency in the area of ​​data protection. We are also legally obliged to do so. We want to inform you as well as possible about all tools and all cookies that can store and process data from you. It is also your right to decide which cookies you accept and which you do not. In order to grant you this right, we first need to know exactly which cookies landed on our website in the first place. Thanks to a cookie management tool, which regularly scans the website for all existing cookies, we know about all cookies and can provide you with GDPR-compliant information about them. You can then accept or reject cookies via the consent system.

Which data are processed?

As part of our cookie management tool, you can manage each individual cookie yourself and have complete control over the storage and processing of your data. The declaration of your consent will be saved so that we do not have to ask you each time you visit our website and we can also prove your consent if required by law. This is stored either in an opt-in cookie or on a server. Depending on the provider of the cookie management tool, the storage period of your cookie consent varies. This data (e.g. pseudonymous user ID, time of consent, detailed information on the cookie categories or tools, browser, device information) is usually stored for up to two years.

Duration of data processing

We will inform you below about the duration of data processing if we have further information on this. In general, we only process personal data for as long as is absolutely necessary for the provision of our services and products. Data stored in cookies are stored for different lengths of time. Some cookies are already deleted after leaving the website, others can be stored in your browser for several years. The exact duration of the data processing depends on the tool used, in most cases you should be prepared for a storage period of several years. In the respective data protection declarations of the individual providers you will usually receive precise information about the duration of the data processing.

Right to object

You also have the right and the opportunity to revoke your consent to the use of cookies at any time. This works either via our cookie management tool or via other opt-out functions. For example, you can also prevent data collection by cookies by managing, deactivating or deleting the cookies in your browser.

Information on special cookie management tools, if available, can be found in the following sections.

legal basis

If you agree to cookies, your personal data will be processed and stored via these cookies. If we are allowed to use cookies with your consent (Article 6 Para. 1 lit. a GDPR), this consent is also the legal basis for the use of cookies or the processing of your data. In order to be able to manage the consent to cookies and to enable you to give your consent, a cookie consent management platform software is used. The use of this software enables us to operate the website in an efficient, legally compliant manner, which represents a legitimate interest (Article 6 (1) (f) GDPR).

Explanation of terms used

We always try to make our privacy policy as clear and understandable as possible. However, this is not always easy, especially when it comes to technical and legal issues. It often makes sense to use legal terms (such as personal data) or certain technical terms (such as cookies, IP address). But we don’t want to use them without explanation. Below you will find an alphabetical list of important terms used, which we may not have sufficiently addressed in the previous data protection declaration. If these terms were taken from the GDPR and they are definitions, we will also list the GDPR texts here and add our own explanations if necessary.


Definition according to Article 4 of the GDPR

For the purposes of this Regulation, the term means:

“Processor” a natural or legal person, public authority, agency or other body that processes personal data on behalf of the controller;

Explanation: As a company and website owner, we are responsible for all data that we process from you. In addition to those responsible, there may also be so-called processors. This includes any company or person who processes personal data on our behalf. In addition to service providers such as tax consultants, processors can also be hosting or cloud providers, payment or newsletter providers or large companies such as Google or Microsoft.


Definition according to Article 4 of the GDPR

For the purposes of this Regulation, the term means:

“Consent” of the data subject means any voluntary, informed and unequivocal expression of will in the specific case, in the form of a declaration or other clear affirmative action, with which the data subject indicates that they have consented to the processing of their personal data agrees;

Explanation: As a rule, such consent is given on websites via a cookie consent tool. I’m sure you know that. Whenever you visit a website for the first time, you will usually be asked via a banner whether you agree or consent to the data processing. You can usually also make individual settings and thus decide for yourself which data processing you allow and which not. If you do not give your consent, no personal data may be processed. In principle, consent can of course also be given in writing, i.e. not via a tool.

Personal Data

Definition according to Article 4 of the GDPR

For the purposes of this Regulation, the term means:

“personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who, directly or indirectly, in particular by association with an identifier such as a name, an identification number, location data, an online identifier or one or more special features, expresses the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person can be identified;

Explanation: Personal data is all data that can identify you as a person. This is usually data such as:

  • Surname
  • address
  • E-mail address
  • postal address
  • phone number
  • Date of birth
  • Identification numbers such as social security number, tax identification number, ID card number or matriculation number
  • Bank data such as account number, credit information, account balances and much more.

According to the European Court of Justice (ECJ), your IP address is also considered personal data . IT experts can use your IP address to determine at least the approximate location of your device and subsequently you as the connection owner. Therefore, storing an IP address also requires a legal basis within the meaning of the GDPR. There are also so-called “special categories” of personal data, which are also particularly worthy of protection. These include:

  • racial and ethnic origin
  • political opinions
  • religious or ideological beliefs
  • union membership
  • genetic data such as data obtained from blood or saliva samples
  • Biometric data (this is information about psychological, physical or behavioral characteristics that can identify a person).
    health data
  • Data related to sexual orientation or sex life


Definition according to Article 4 of the GDPR

For the purposes of this Regulation, the term means:

“Profiling” any type of automated processing of personal data, which consists in using this personal data to evaluate certain personal aspects relating to a natural person, in particular aspects related to work performance, economic situation, health, personal Analyze or predict that natural person’s preferences, interests, reliability, behaviour, location or relocation;

Explanation: Profiling gathers various pieces of information about an individual in order to learn more about that individual. On the web, profiling is often used for advertising purposes or for credit checks. For example, web and advertising analysis programs collect data about your behavior and your interests on a website. This results in a special user profile that can be used to target advertising to a specific target group.


Definition according to Article 4 of the GDPR

For the purposes of this Regulation, the term means:

“Responsible” the natural or legal person, public authority, agency or other body that alone or jointly with others decides on the purposes and means of the processing of personal data; if the purposes and means of this processing are specified by Union law or the law of the Member States, the person responsible or the specific criteria for his naming can be provided for by Union law or the law of the Member States;

Explanation: In our case, we are responsible for the processing of your personal data and consequently the “controller”. If we pass on collected data to other service providers for processing, these are “processors”. For this, an “order processing contract (AVV)” must be signed.

All texts are copyrighted.

Source: Created with AdSimple ‘s data protection generator

Hemos redactado estas políticas de privacidad (redacción: el 28 de Noviembre del 2019-211108091) que se rigen por las políticas generales de privacidad y por el reglamento general de protección de datos (RGPD EU 2016/679, RGPD) con el propósito de explicarles con mayor claridad qué y cómo recolectamos sus datos y cuáles son las decisiones que Usted como visitante de esta pág. Web, puede tomar al respecto.

Lamentablemente estas explicaciones resultan ser muy técnicas, sin embargo hemos intentado buscar un lenguaje más simple que facilite la comprensión.

Almacenamiento automático de datos

Al visitar una pág. Web generalmente suelen quedar registradas ciertas informaciones. Lo mismo sucede con esta pág.

Cuando Usted visita nuestra pág. Web, nuestro servidor Webserver (computador donde está registrada esta pág.) registra automáticamente los siguientes datos en archivos (Webserver-Log files):

  • La dirección de la pág. (URL)
  • El browser y versión del browser
  • El sistema opertativo
  • La dirección de la pág. anterior a la actual (Referrer URL)
  • El nombre del Host y la dirección IP del artefacto que se utiliza.
  • Fecha y hora

Los Webserver-Log files se generan por seguridad para el sistema operacional y para generar estadísticas de acceso. De acuerdo al RGPD esto Log-archivos son guardados durante dos semanas. En este caso, nuestro provedor de Internet ““ también pone a disposición „Log-datos de error“, que pueden ser de utilidad al encontrar algún tipo de error. Estos a su vez son eliminados después de dos semanas.

Almacenamiento de datos personales

En esta pág. no disponemos de formularios para completar con sus datos personales, por ende tampoco quedan almacenados. Sin embargo, si Usted envía sus datos personales vía e-mail, no podemos garantizar el traspaso y protección de estos datos. Por ello le sugerimos evitar mandar datos personales sin protección de cifrado.

Los derechos según elReglamento General de Protección de Datos(RGPD)

De acuerdo a los estatutos del RGPD, Usted dispone de los siguientes derechos:

  • Derecho sobre corrección (artículo 16 RGPG)
  • Derecho sobre eliminar datos („derecho de olvido“: articulo 17 RGPG)
  • Derecho a la limitación del tratamiento (artículo 18 DSGVO)
  • Derecho a ser informado sobre correcciones, eliminación de datos y/o limitación del tratamiento (artículo 19 RGPG )
  • Derecho a la portabilidad (artículo 20 RGPG)
  • Derecho a la oposición (artículo 21 RGPG)
  • Derecho a no ser objeto de decisiones individuales automatizadas (artículo 22 RGPG)

Si Usted cree que el procesamiento de sus datos atentan contra el RGPG o que éstos están siendo indebidamente procesados, favor comuníquese con la autoridad supervisora de Austria

La evaluación respecto al comportamiento de la visita

Si bien las direcciones IP contienen direcciones personales, estas no son evaluadas ni retenidas por la pág. Web a través de la estadística de acceso.

Transport Layer Security- cifrado de extremo a extremo con “https”

Nosotros ocupamos las „http“ para proteger la información transferida (protección de datos a través de disposición técnica: articulo 25 párrafo1 DRGPG). Gracias a la incorporación del TLS, podemos garantizar la transmisión segura de datos personales. Arriba del Browser, a la mano izquierda Usted puede reconocer un pequeño símbolo y el uso de “https” (en vez de http) como parte de nuestra pág. Web.


Nuestra pág. web ocupa HTTP-Cookies para almacenar datos específicos del usurario.
En el siguiente párrafo, explicaremos lo que son las Cookies y su utilidad.

 ¿Qué exactamente son los Cookies?

Cada vez que Usted navega por Internet, lo hace a través de un Browser. Los más conocidos son Chrome, Safari, Firefox, Internet Explorer y Microsoft Edge. La mayoría de las pág. web almacenan pequeños archivos de datos en el Browser y a estos se les llama Cookies.

Casi todas las pág. web ocupan Cookies y resultan ser de gran utilidad. Específicamente  las HTTP-Cookies. Ellas son pequeños archivos, que son almacenados por parte de nuestra pág. web en su computador y que a su vez, son guardados automáticamente en el “cerebro” de su computador en forma de carpeta. Las Cookies en sí poseen nombres y valores diferentes y se definen por uno o varios atributos.

Las Cookies almacenan datos determinados, por ejemplo el idioma que Usted usa en el computador o los ajustes personales de las pág. Web. Cuando Usted vuelve a ocupar nuestra pág. web, su Browser nos transmite esa información a nuestra pág. Gracias a las Cookies es que nuestra pág. web puede reconocerlo y le puede ofrecer las instalaciones que Usted requiere.

Existen proveedores de Cookies propios y de terceros. Los propios son generados por nuestra propia pág. Web, en cambio los de terceros, son generados por nuestros socios, tales como por ejemplo, Google Analytics. Cada Cookie en sí debe ser evaluada de forma particular, ya que cada una registra datos diferentes. Así mismo, el tiempo de caducación es diferente en cada Cookie, debido a que algunas pueden durar minutos y otras años. Finalmente es importante destacar que las Cookies no son programas de Software, no contienen virus ni pueden acceder a información de su PC.

Un Browser debiera de poder manejar un mínimo de:

  • 4096 Bytes por Cookie
  • 50 Cookies por Dominio
  • 3000 Cookies en total

¿Qué tipos de Cookies existen?

Existen diferentes tipos de Cookies, que están sujetos a los servicios que se ofrecen en Internet. Antes de aclarar cuáles podrían ser, queremos hacer mención a los distintos tipos de HTTP- Cookies:

Podemos distinguir diferentes tipos de Cookies:

Cookies de sesión: aquílos datos recabados sólo se recogen mientras el usuario está navegando por la página Web. Por ejemplo, cuando el usuario quiere poner un producto en el carro de compras, los datos se mantienen en la página hasta realizar la transacción y luego se borran.

Cookies persistentes: En el caso de las persistentes, los datos continúan almacenados en el Browser y se puede acceder a ellos durante un período de tiempo determinado.
Cookies técnicas:las cookies técnicas serían las que permiten controlar el tráfico y la comunicación de datos.
Cookies de personalización: las de personalización, las que dejan a los usuarios acceder según algunas características propias que se recogen (navegador, idioma, etc.).
Cookies de análisis:Las de análisis recogen datos sobre el comportamiento de los usuarios y permiten elaborar un perfil de usuario.
Cookies publicitarias:Por último, las publicitarias recogen datos sobre la gestión de los espacios publicitarios

¿Cómo puedo borrar los Cookies?

Independientemente de dónde provengan los Cookies, Usted siempre tiene la posibilidad de borrarlas y desactivarlas o incluso, limitar su acceso.

En caso que Usted quiera averiguar cuales Cookies están almacenadas en su Browser o  simplemente quiere cambiar o borrar los ajustes de las Cookies, puede hacerlo en la configuración del Browser.

Por otro lado, existe la posibilidad de eliminar completamente todo tipo de Cookies en su Browser. En ese caso Usted puede configurarlo de tal manera que será informado cada vez que un Cookie necesite ser insertado. Para ello resulta de utilidad buscar en Google “borrar Cookies de Crome/Explorer, Firefox, etc.” o “desactivar Cookies en Chrome, etc.”.

 ¿Cuán protegidos están mis datos?

Desde el año 2009 existen los „reglamentos sobre las Cookies“, donde se establece que el almacenamiento de Cookies requieren de su consentimiento. Si bien existen diferentes puntos de vista respecto a este reglamento dentro de la comunidad europea, en Austria se introdujeron estos reglamentos bajo la ley de telecomunicaciones (§ 96 Art. 3 TKG).

En caso que Usted quiera tener mayor información respecto a las Cookies, le sugerimos el siguiente link:

 La declaración de la protección de datos por Google Fonts

En nuestra pág. Web nosotros ocupamos Google Fonts, bajo las “escrituras de Google” de la empresa “Google Inc.” (1600 Amphitheatre Parkway Mountain View, CA 94043, USA).

Para la utilización de las „escrituras de Google“ Usted no requiere inscribirse, generar una clave, ni tampoco se almacenarán Cookies en su Browser. Los archivos (CSS, escrituras/Fonts) son solicitados a través de Google-Domains “” y “”. Según Google las solicitudes a CSS (Cascading Style Sheets) y escrituras son completamente independientes de los servicios de Google. Si Usted posee una cuenta de Google, no debe preocuparse que sus datos serán guardados durante el uso de Google Fonts, ya que Google registra los datos acerca de la utilización de CSS (Cascading Style Sheets) y de las escrituras utilizadas. Cómo sucede este proceso de registro y almacenamiento, le contaremos más adelante.

¿Qué son Google Fonts?

Google Fonts (antes llamado Google Web Fonts) es un índice con más de 800 tipos de escrituras que Google Google LLC pone a disposición de sus usuarios sin costo adicional.

Muchos de estos tipos de escrituras están publicados bajo la licencia de “SIL Open Font” y existen otros con la licencia de “Apache”. Ambas son licencias de software.

¿Por qué ocupamos Google Fonts en nuestra pág. web?

Gracias a Google Fonts podemos ocupar en nuestra pág. web nuestras propias escrituras y no necesitamos subirla a nuestro servidor. Ellos son muy relevantes para mantener una alta calidad en nuestra pág. Web, ya que nos permite ajustar automáticamente las escrituras de forma eficaz, ahorrando espacio y facilitando el uso en los celulares móviles. Cuando Usted visita nuestra pág. web, ésta se cargará rápidamente debido a lo liviano que es. Por lo demás Google Fonts suelen tener la característica de ser seguros: diferentes sistemas de representación (Rendering) en diferentes servidores, sistemas operativos o celulares móviles pueden generar errores. Estos errores pueden generar distorsiones en los textos o en pág. web enteras. Gracias al Content Delivery Network (CDN) no existen problemas con Google Fonts en este sentido. Todo lo contrario,  Google Fonts apoya todos los servidores tales como Google Chrome, Mozilla Firefox, Apple Safari y Opera y funciona de forma confiable en la mayoría de los celulares móviles actuales (Android 2.2+ y iOS 4.2+/ iPhone, iPad, iPod).

En conclusión, ocupamos Google Fonts para poder entregarle a Usted un servicio más estético y armónico.

¿Qué datos son almacenados por Google?

En el momento que Usted visita nuestra pág. Web, se cargan automáticamente las escrituras en el servidor de Google. Así Google, es decir nuestra pág., Web es también  capaz de reconocer su dirección de IP. El Google Fonts API (Application Programming Interface) es un transmisor de datos en el área del software y se desarrolló para que la utilización, el almacenamiento y reconocimiento de los usuarios que visitan las pág. Web fueran reducidos.

Ya sabemos que Google Fonts almacena CSS de forma segura, adicionalmente y gracias a un sistema de registro, Google puede determinar cuán bien es que llegan las escrituras al destino. Estos resultados los publica Google de forma interna, como por ejemplo a través de sus analistas internos de Google Analytics. Junto con eso, Google utiliza datos provenientes también de sus propios Web-Crawlers, para saber qué páginas web utilizan escrituras de Google. Estos datos a su vez son publicados en el BigQuery de Google de Google Fonts. Empresarios y desarrolladores utilizan Webservice BigQuery para examinar y movilizar grandes volúmenes de datos.

Sin embargo, se debe tomar en cuenta que por cada consulta de Google Font se transmite de forma automática la información acerca del ajuste de idioma, dirección IP, tipo y nombre del servidor y resolución de pantalla al servidor de Google. Aún no está completamente claro si estos datos queden almacenados .

¿Cuánto tiempo y dónde son almacenados estos datos?

Consultas que vayan dirigidas a CSS-Assets las almacena Google durante todo un día en sus propios servidores, lo cuales generalmente están localizados fuera de la Unión Europea. Esto nos permite, junto a la ayuda de un Google-Stylesheets, utilizar distintos tipos de escrituras. Una Stylesheet es simplemente un formato de diseño que utilizamos para cambiar rápidamente el diseño y la escritura de una pág. Web.

En comparación con los CSS- Assets, los archivos Font son almacenados por Google durante un año, esto con el fin de poder optimizar el tiempo de carga de las pág. Web . Cuando millones de pág. web son remitidas a las mismas escrituras, estas son almacenadas y aparecen de forma inmediata en las siguientes pág. Web visitadas. Google tiende a actualizar los archivos de las escrituras con el fin de reducir el tamaño de los archivos, agrandar el idioma y mejorar el diseño.

¿Cómo puedo borrar mis datos? ¿Cómo puedo evitar que éstos queden registrados?

Aquellos datos que son almacenados por Google por un día o por un año no suelen borrarse con facilidad. Estos datos son entregados de forma automática e inmediata a Google y para borra este registro, usted tendría que contactar el soporte de Google en:

La única manera de evitar el registro de sus datos, es evitando visitar nuestra pág. Web.

Google a su vez nos permite un acceso ilimitado a todos los tipos de escrituras, por tanto podemos acceder a un sinnúmero de estilos de escrituras para lograr una pág. Web lo más optima posible.

Para mayores preguntas, puede dirigirse a Google Fonts:

Si bien Google respalda la protección de datos, no otorga una información detallada al respecto. Resulta más bien difícil obtener una declaración clara e informativa respecto a como Google utiliza sus datos. Sin embargo, puede informarse acerca de sus políticas de privacidad en el siguiente link:

Fuente: Datenschutz Generator von